Privacy Policy
Last updated: March 2026. This policy explains how Leeway Brothers collects, uses, and protects your personal information.
1. Who We Are
Leeway Brothers is a construction company based in Hemel Hempstead, Hertfordshire, providing building services across Hertfordshire and London. For the purposes of data protection legislation, we are the data controller.
Contact: info@leewaybrothers.co.uk | 07482 453438
2. What Data We Collect
We may collect the following personal information:
- Identity data: First name, last name
- Contact data: Email address, phone number, postal address, postcode
- Project data: Details about your construction project, property type, and service requirements
- Technical data: IP address, browser type, device information (collected automatically via cookies)
3. How We Collect Your Data
We collect data when you:
- Fill in our contact or quote request form
- Call or email us directly
- Browse our website (via cookies and analytics)
- Leave a review or testimonial
4. How We Use Your Data
We use your personal information for the following purposes:
- To respond to your enquiry or quote request
- To arrange and carry out site visits
- To prepare and send quotes
- To manage and deliver your construction project
- To communicate about project progress
- To improve our website and services (via anonymous analytics)
5. Legal Basis for Processing
We process your personal data under the following bases:
- Consent: When you submit a contact form or accept cookies
- Contract: When we need to process your data to fulfil a contract or quote
- Legitimate interest: To improve our services and respond to enquiries
6. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data with:
- Trusted subcontractors who work on your project (only the data necessary to complete the work)
- Analytics providers (Google Analytics) in anonymised form
- Legal authorities if required by law
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Typically:
- Enquiry data: 12 months if no project proceeds
- Project data: 6 years after project completion (in line with UK limitation periods)
- Analytics data: 26 months (Google Analytics default)
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at info@leewaybrothers.co.uk.
9. Cookies
Our website uses cookies to improve your experience. See our Cookies Policy for full details.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
11. Contact & Complaints
If you have questions about this privacy policy or wish to make a complaint, contact us at info@leewaybrothers.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.